The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, Home, and in Life: Barbara Pachter, Susan Magee
Editorial Reviews
Review
Barbara Pachter has written a wonderfully perceptive and incredibly constructive book. Instead of complaining when someone does something that annoys you, now you’ll know the basic strategies for handling conflict effectively while feeling good about the experience. Everyone needs to read this book! — Sharon J. Wohlmuth, New York Times best-selling co-author of Sisters, Mothers and Daughters, and Best Friends
This is one of the best self-help books ever written. I wish this wonderful book had been available to me long ago–it would have saved me years of problems. We face the problems it identifies daily. The help it offers is immediate. — Larry King, Hall of Fame Broadcaster and author of How to Talk to Anyone, Anytime, Anywhere
When slighted, taken advantage of, or treated rudely, most people will pretend to ignore the situation, complain to friends, or lose their temper. They often miss the most effective strategy of all: directly confronting the situation with a positive attitude. For everyone who was never taught or never realized that between “bully” and “wimp” lies a range of behavior that is positive, dignified, and useful for dealing with life’s bothersome situations, Barbara Pachter offers a thorough, practical, step-by-step guide that combines business etiquette with the principles of assertiveness training. She helps readers assess their usual confrontational style; shows confronters (the good, the bad, and the ugly) in action; explains the three essential steps of positive confrontation; and tells how to think through another person’s position.
