The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning: Michael Brassard, Diane Ritter
Editorial Reviews
Review
Thousands of our associates utilize The Memory Jogger and The Memory Jogger Plus+ in our never-ending journey toward a total quality culture. This new version places all these tools (plus more) together in a useful, easy-to-read pocket book. It makes the journey just that much easier. — Don Botto, Director of Total Quality Culture, The Goodyear Tire and Rubber Co.
The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements. It measures 3.5″ x 5.5″.
