The Administrative Assistant’s and Secretary’s Handbook: James Stroman, Kevin Wilson
Editorial Reviews
Midwest Book Review
Use this manual to help expand existing professional skills: thirty chapters organize insights and procedures on administrative duties and high-tech office activities, from using the phone and making travel arrangements to keyboarding skills and deciphering legal documents. An excellent handbook for office reference.
Book Description
Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Between coordinating meetings, making travel arrangements, and running the phone lines, administrative professionals are involved in nearly every aspect of the office.
Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its second edition, the book has been completely revised with over 10 new chapters covering topics such as Internet security, netiquette, office ergonomics, and mobile and wireless devices, as well as an enhanced grammar and language section.
Comprehensive and completely up-to-date, this is the book every administrative professional should own.
–This text refers to an out of print or unavailable edition of this title.
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