Editorial Reviews
“Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.” According to W. Edwards Deming, American companies require nothing less than a [...]
Editorial Reviews
Review
Thousands of our associates utilize The Memory Jogger and The Memory Jogger Plus+ in our never-ending journey toward a total quality culture. This new version places all these tools (plus more) together in a useful, easy-to-read pocket book. It makes the journey [...]
Editorial Reviews
Whether you are the owner of a small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. Change, Dr. Deming believes, should start at the top with an informed, quality-conscious management. His 14 points [...]
Editorial Reviews
Review
… an impressive amount of information … especially helpful for those who … need help jazzing up electronic slides or adding multimedia. — Presentations Magazine, January 2002
This reader-friendly series is must read for all levels of managers
All managers, whether brand-new to their positions or well [...]
Editorial Reviews
Praise for Rath & Strong’s Six Sigma Leadership Handbook "Six Sigma tools, particularly DFSS, are critical drivers of organic growth. DFSS can be used to significantly improve a new product, service, or process anywhere. Rath & Strong’s detailed approach to how your company can use these [...]
Editorial Reviews
Praise for Rath & Strong’s Six Sigma Leadership Handbook "Six Sigma tools, particularly DFSS, are critical drivers of organic growth. DFSS can be used to significantly improve a new product, service, or process anywhere. Rath & Strong’s detailed approach to how your company can use these [...]
Review
The third edition of ‘Principles of Total Quality’ is an excellent introduction to Total Quality Management (TQM) from authors who know what they are talking about. … The book is easy to read and the format pleasant and instructive. Most chapters finish with illustrative cases and a [...]
Praise for Rath & Strong’s Six Sigma Leadership Handbook "Six Sigma tools, particularly DFSS, are critical drivers of organic growth. DFSS can be used to significantly improve a new product, service, or process anywhere. Rath & Strong’s detailed approach to how your company can use these tools is [...]
This third edition provides the quality professional with an updated resource that exactly follows ASQ s Certified Quality Engineer (CQE) Body of Knowledge. Today it is not uncommon for the quality engineer to be involved in quality improvement activities in healthcare, finance, education, software applications, and other non-manufacturing sectors. In response, numerous new [...]
Review
This is the definitive manual for organizations seeking to gain a competitive advantage through continuous improvement. Gerald Taylor is the guru of Lean Six Sigma for the service industry. –Janet Allton, Manager, Process Improvement and Quality Assurance, Kansas Gas Service, a division of ONEOK Inc.
Despite [...]
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