Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series): Geary A. Rummler, Alan P. Brache

Editorial Reviews

Streamline the processes vital to optimum performance
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded [...]

The Dance of Change: The Challenges to Sustaining Momentum in Learning Organizations: Peter M. Senge, Art Kleiner, Charlotte Roberts, George Roth, Rick Ross, Bryan Smith

Editorial Reviews
Since its release in 1990, Peter M. Senge’s bestselling The Fifth Discipline has converted readers to its innovative business principles of the “learning organization,” personal mastery, and systems thinking. Published nearly a decade later, Dance of Change provides a formidable response to businesspeople wondering how [...]

Appreciative Inquiry Handbook: For Leaders of Change: Dr David L Cooperrider, Diana Whitney, Jacqueline M Stavros, Ronald Fry

Editorial Reviews

One of today’s most popular change methods, Appreciative Inquiry (AI) has been used to undertake transformational initiatives in dozens of organizations, ranging from McDonald’s to the U.S. Navy to Save the Children. The assumption of AI is simple. Every organization has something that works right — things that give it life [...]

The New Economics for Industry, Government, Education - 2nd Edition: W. Edwards Deming

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“. . . competition, we see now, is destructive. It would be better if everyone would work together as a system, with the aim for everybody to win. What we need is cooperation and transformation to a new style of management.” In this book W. [...]

Boards At Work: How Corporate Boards Create Competitive Advantage (J-B US non-Franchise Leadership): Ram Charan

Editorial Reviews
From Booklist
In spite of dozens of recent articles in the popular business press and professional journals and several newer books all detailing the duties and responsibilities of members of boards of directors, the perception of what boards are for or what they do can still [...]

Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency: Tom DeMarco

Editorial Reviews
Another entry in the small but growing management library that suggests purposely slowing down and smelling the roses could actually boost productivity in today’s 24/7 world, Tom DeMarco’s Slack stands out because it is aimed at “the infernal busyness of the modern workplace.” DeMarco writes, “Organizations sometimes [...]

The Fifth Discipline Fieldbook: Peter M. Senge, Art Kleiner, Charlotte Roberts, Rick Ross, Bryan Smith

Editorial Reviews

A step-by-step guide to establishing learning organizations within existing companies functions as a participative workbook, with exercises for both individuals and teams, suggested approaches and ideas, and success stories. 100,000 first printing. $100,000 ad/promo.
From the Publisher
Senge’s best-selling [...]

Corporate Strategy (4th Edition): Richard Lynch

Editorial Reviews

A rich resource that guides students through the rational and emergent approaches to strategic management. Thoroughly updated references and 27 brand new cases ensure that students will actively learn the core topics and how to apply them in practice.
From the Back Cover
Corporate [...]

Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction: William Byham, Jeff Cox

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Review
A revised edition of this bestselling primer on empowerment. This modern-day fable explains what managers and organisations must do to create and maintain an empowered workforce, dedicated to continual improvement in quality, output, sales and customerA revised edition of this bestselling primer on empowerment. This [...]

Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good): Max H. Bazerman, Michael D. Watkins

Editorial Reviews
From Booklist
Bazerman and Watkins, faculty at the Harvard Business School, define predictable surprises as “an event or set of events that take an individual or group by surprise, despite prior awareness of all of the information necessary to anticipate the events and their consequences.” They [...]