From Booklist
The business statistics are astounding: high percentages of detached, ready-to-exit employees; soon-to-occur vacancies among top executive and middle-manager ranks; and a growing chasm between employees and the organizations they work for. From Gallup to corporate human resources gurus, myriad solutions have been proposed. Yet Kelly, consultant and [...]
Review
“Timothy Clark notes that change should be welcomed, not feared. He offers practical tips in his book on how to avoid the risks associated with standing still.”–AM New York, 2/18/2008
“Once in a while, a great book comes along that provides a unique, actionable [...]
Editorial Reviews
Review
“Timothy Clark notes that change should be welcomed, not feared. He offers practical tips in his book on how to avoid the risks associated with standing still.”–AM New York, 2/18/2008
“Once in a while, a great book comes along that provides a unique, [...]
Editorial Reviews
From Publishers Weekly
By empowering his employees, helping them buy in to his business vision and encouraging an intense commitment to customer service, Yokoyama turned a struggling Seattle fish market—with many unhappy employees—into the World Famous Pike Place Fish Market. Now “it would be difficult to find [...]
Editorial Reviews
From AudioFile
A prolific personal development author shows how people can realize their dreams at work. With muscular clarity, he says the contract between worker and company should include an organized effort to help both become better versions of themselves. Companies can do their part by helping [...]
Editorial Reviews
From AudioFile
A marketing guru and author of numerous business audios turns his attention to character. Treat customers like family, take pride in your place of business, tip generously, avoid grandstanding, show up on time–all are part of a potpourri of inspiring ideas presented in 54 fast-moving [...]
Editorial Reviews
Review
“Highly recommAnded for the theorist, the empirical investigator, and the student in occupational behavioral science. It is the best treatise on this topic that this reviewer has seen.”
“A comprehensive and critical summary of the morass of studies about why people work.”
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Editorial Reviews
Amazon.com
Now that we’ve been downsized and outsourced and reengineered and networked, management gurus are finally focusing on the one universal resource that has been staring them in the face all along: their so-called “human capital.” The funny thing is, some of the best thinking on the [...]
Editorial Reviews
Product Description
A practical, user-friendly guide to the most dreaded of all business tasks.
Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals-for both the reviewers and the reviewed. It breaks the process [...]
Editorial Reviews
From Publishers Weekly
By empowering his employees, helping them buy in to his business vision and encouraging an intense commitment to customer service, Yokoyama turned a struggling Seattle fish market—with many unhappy employees—into the World Famous Pike Place Fish Market. Now “it would be difficult to find [...]
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