Editorial Reviews
Review
Serban Teodoresco VP Operations, DiverseyLever Consulting, Unilever Group An insightful and powerful new model for establishing clear strategic priorities. Faced with fast wealth migration in their industry and customers with more options than ever, companies will need such models if they want to remain [...]
Drawing together contributions from leading thinkers around the world, this book reviews recent developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes ten new chapters which review performance measurement from the perspectives of accounting, marketing, operations, public services and supply-chain [...]
From Publishers Weekly
A successful businessman but political neophyte, Rossotti was appointed commissioner of the Internal Revenue Service in 1997; this book is a matter-of-fact recounting of his five-year tenure, which included many of President Bush’s changes to the code. An entertaining insider’s account, it reads like the [...]
Review
“…best practical guide to dashboards and marketing metrics…Every business person concerned with sources of cash flow should read it.” — Tim Ambler, Senior Fellow, London Business School and author of Marketing and the Bottom Line
“…best practical guide to dashboards and marketing metrics…Every business person concerned with [...]
This volume, a complement to Jerry Harbour’s, The Basics of Performance Measurement, empowers managers to establish protocols that will measure and improve the performance of their employees and ultimately, their businesses. Harbour begins with a conceptual overview of performance as a whole. He then explores practical implications, covering modeling, measuring, and improved performance. [...]
Editorial Reviews
From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips’, the world’s leading experts on ROI strategy, distill their years of experience and research into proven tools for determining the value of any project before, during, [...]
Editorial Reviews
Review
“This book covers some of the most critical and important issues that will define future winners in many industries.” –Karl-Erling Trogen, president and CEO, Volvo Truck Corp.
“This book clearly shows that companies must change the paradigm of what business they are in [...]
Editorial Reviews
From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips’, the world’s leading experts on ROI strategy, distill their years of experience and research into proven tools for determining the value of any project before, during, [...]
Editorial Reviews
Sales leads are what successful marketing is all about. That’s where the money is. This book shows how to get the most out of this crucial corporate investment. Good, qualified leads make sales forces more efficient, more effective, and - bottom line -more profitable. Add in today’s tough economy the skills needed [...]
Editorial Reviews
Review
“How many times have you been asked to quantify something that is nebulous or intangible? As a system engineer at Sun, this happens to me all the time. A colleague of mine referred me to How to Measure Anything…one of the best books I’ve seen in [...]
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