Leading Change: Overcoming the Ideology of Comfort and the Tyranny of Custom (J-B US non-Franchise Leadership): James O’Toole
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Editorial Reviews
From Library Journal
O’Toole’s book is stronger in its parts than in its sum. The author, vice president of the Aspen Institute, offers some practical wisdom about leadership, derived in large part from the lessons to be learned from the lives of the figures carved on Mt. Rushmore; other, more recent “corporate Rushmoreans”; and the writings of such thinkers as management guru Peter Drucker, British industrialist Robert Owen, and English philosopher John Stuart Mill. But these are simply insights scattered throughout the pages for the reader to glean rather than elements of a strong, clear, readily identifiable thesis. Some valuable things are said, but the premises tend to be generalizations about generalizations, often specific in illustration but vague in pattern. Interesting in places but not essential.?A.J. Anderson, GSLIS, Simmons Coll., Boston
Copyright 1995 Reed Business Information, Inc.
From Booklist
Held up as exemplary in a decade that’s desperately seeking a new order for business, in case history after case history of corporations and their executives, are usually names like Ben Cohen of Ben & Jerry’s, Anita Roddick of the Body Shop, and even Jack Welch of GE. But those models just won’t work anymore, says professor, consultant, and award-winning author O’Toole. Instead, he uses examples from art, history, philosophy, and, yes, occasionally business to probe the answers to three questions: Why do organizations resist change? How can leaders effect change? What should the leadership philosophy be to most effectively (and morally) induce organizational change? He concludes that a values-based leadership is the only way to pull (not push) change; that change challenges the psychological comfort of the powerful–hence, the basis for resistance; and that imposing new values and new visions will work only if leaders create followers. A thoughtful essay, not a how-to manual, that will most likely spark discomfort among legions of American managers. Barbara Jacobs







