Negotiating Globally: How to Negotiate Deals, Resolve Disputes, and Make Decisions Across Cultural Boundaries (Jossey-Bass Business & Management): Jeanne M. Brett

Review
“A useful reference for anyone working in a multicultural environment who wants advice for improving their negotiation outcomes.” (Supply Management, Thursday 13th December 2007)
“A useful reference for anyone working in a multicultural environment who wants advice for improving their negotiation outcomes.”  (Supply Management, Thursday 13th December [...]

Global Negotiation: The New Rules: William Hernandez Requejo, John L. Graham

Review
“For many American businessmen, learning and understanding the principles of successful international negotiations is a daunting and seemingly impossible challenge. This book is helpful in providing useful insights and guidelines. It will become an important resource tool for not only beginners but also experienced veterans in dealing [...]

Aligning the Stars: How to Succeed When Professionals Drive Results: Jay W. Lorsch, Thomas J. Tierney

Combining perspectives of “a doer and a teacher” with experiences of two dozen professional service firms representing the ups and downs of the Old and New economies, Aligning the Stars offers detailed analysis of such firms today–and specific suggestions for their future success. Jay W. Lorsch, professor of human relations at Harvard Business [...]

S-Business: Reinventing the Services Organization: James A. Alexander, Mark W. Hordes

Editorial Reviews
Review
One of the best books I have ever read on the services industry. — William Steenburgh, Senior Vice President, Xerox North American Solutions Group
61% average gross margin…30% annual growth rate…these are the statistics of the services-side of elite companies. These top-performing s-businesses have broken [...]

The Executive in Action : Managing for Results, Innovation and Entrepreneurship, the Effective Executive: Peter F. Drucker

Editorial Reviews
From Scientific American
About The Author: Peter F. Drucker was born in 1909 in Vienna and was educated there and in England. He received his doctorate in public and international law while working as a newspaper reporter in Frankfurt, Germany, [...]

Global Negotiation: The New Rules: William Hernandez Requejo, John L. Graham

Editorial Reviews
Review
“For many American businessmen, learning and understanding the principles of successful international negotiations is a daunting and seemingly impossible challenge. This book is helpful in providing useful insights and guidelines. It will become an important resource tool for not only beginners but also experienced veterans in [...]

Global Smarts: The Art of Communicating and Deal Making Anywhere in the World: Sheida Hodge

Editorial Reviews
Product Description
It may not surprise you to learn that seventy percent of cross-border joint ventures fail within the first three years. But did you know that the reason most commonly cited by transnational executives for this phenomenal failure rate isn’t geopolitics, global competition, or economic volatility, [...]

Marketplace Masters: How Professional Service Firms Compete to Win: Suzanne C. Lowe

Editorial Reviews
Review
“Marketplace Masters offers pratical advice for how to increase, in a systematic and disciplined way, a PSF’s strategic marketing infastructure. The book’s lessons are supported by 15 in-depth case studies, pulled from a variety of professional service industries: executive, search, advertising, HR consulting, legal services, information [...]

Marketplace Masters: How Professional Service Firms Compete to Win: Suzanne C. Lowe

Editorial Reviews
Review
“Marketplace Masters offers pratical advice for how to increase, in a systematic and disciplined way, a PSF’s strategic marketing infastructure. The book’s lessons are supported by 15 in-depth case studies, pulled from a variety of professional service industries: executive, search, advertising, HR consulting, legal services, information [...]