The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance: Peter S. Pande et al, Robert P. Neuman, Roland R. Cavanagh

Editorial Reviews
Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert [...]

Microsoft ® Office 2007 Business Intelligence: Reporting, Analysis, and Measurement from the Desktop: Doug Harts

Editorial Reviews

Extract and analyze mission-critical enterprise data using Microsoft Office 2007
This authoritative volume is a practical guide to the powerful new collaborative Business Intelligence tools available in Office 2007. Using real-world examples and clear explanations, Microsoft Office 2007 Business Intelligence: Reporting, Analysis, and Measurement from the Desktop shows you how to use Excel, Excel [...]

Coaching Knock Your Socks Off Service: Ron Zemke, Kristin Anderson

Editorial Reviews
Top performers in sports and the performing arts never outgrow their need for coaching, say authors Ron Zemke and Kristin Anderson, so why should your front-line employees be any different? On the contrary, they insist, workers also need ongoing encouragement and assistance in order to upgrade their [...]

1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line: Donna Greiner, Theodore B. Kinni

Editorial Reviews
Review
1,001 Ways is chock full of smart, savvy advice for marketers — online and off. What sets the book apart from so many business books written today is that it is clearly written — no jargon — and based on common sense — no complicated [...]

Financial Peace Revisited: Dave Ramsey

Editorial Reviews
From Publishers Weekly
An updated, expanded version of Ramsey’s first book about overcoming debt and managing personal finances, this edition boasts new chapters on the relationship between money matters and family matters. (Originally self-published in 1992, Financial Peace had its sales bolstered by Ramsey’s eponymous personal [...]

The Insider’s Guide to Tax-Free Real Estate: Retire Rich Using Your IRA: Diane Kennedy, Dolf De Roos

This guide from bestselling real estate authors de Roos and Kennedy shows you how to use tax-free retirement funds to invest in real estate. Using real estate IRAs, you can combine the tax benefits of retirement funds with the high rates of appreciation in the real estate market, growing your retirement investments [...]

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance: Peter S. Pande et al, Robert P. Neuman, Roland R. Cavanagh

Editorial Reviews
Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert [...]

Everything I Know About Business I Learned at McDonald’s: The 7 Leadership Principles that Drive Break Out Success: Paul Facella, Adina Genn

Editorial Reviews

What is it about McDonald’s that has enabled it to produce more millionaires from within its ranks than any company in history?
.
What earns the undying respect and loyalty of its franchisees, vendors, and 47 million customers served daily, from Moscow to Evansville to Rio de Janeiro?
.
And how does it continue to expand [...]

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance: Peter S. Pande et al, Robert P. Neuman, Roland R. Cavanagh

Editorial Reviews
Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert [...]

Everything I Know About Business I Learned at McDonald’s: The 7 Leadership Principles that Drive Break Out Success: Paul Facella, Adina Genn

Editorial Reviews

What is it about McDonald’s that has enabled it to produce more millionaires from within its ranks than any company in history?
.
What earns the undying respect and loyalty of its franchisees, vendors, and 47 million customers served daily, from Moscow to Evansville to Rio de Janeiro?
.
And how does it continue to expand [...]