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Editorial Reviews

How to Succeed at Retail presents a winning template for action that can apply to traditional brands and retailers alike. Twenty-five international case studies demonstrate success in action, explaining how the world’s most successful brands sell themselves to today’s increasingly demanding shoppers. The messages and lessons apply to any and every business, making this essential reading for CEOs, brand managers, sales managers, marketing managers, retail managers, and students of retail studies, marketing, and business.

About the Author

Keith Lincoln has worked in international communications and branding for nearly thirty years with Gillette, Nike, and LEGO.  He co-authored How to Succeed at Retail (2007) and Retailization (2006), which is now in its third printing and has been translated into Japanese, Danish, Russian, and Chinese.

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Editorial Reviews

Based on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including:

* The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation * The specific skills needed, including communication skills and people management skills * Alternative methods organizations may use to develop managers, including different types of training and evaluation of learning effectiveness

Management development is a crucial task for every enterprise. This book gives readers the guidance they need to make sure that both current and future managers have the abilities their organizations need to prosper.

Book Description

Based on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including:

• The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation

• The specific skills needed, including communication skills and people management skills

• Alternative methods organizations may use to develop managers, including different types of training and evaluation of learning effectiveness

Management development is a crucial task for every enterprise. This book gives readers the guidance they need to make sure that both current and future managers have the abilities their organizations need to prosper.

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Editorial Reviews

So where do you want to go tomorrow? That’s the question Bill Gates tries to answer in Business @ the Speed of Thought. Gates offers a 12-step program for companies wanting to do business in the next millennium. The book’s premise: Thanks to technology, the speed of business is accelerating at an ever-increasing rate, and to survive, it must develop an infrastructure–a “digital nervous system”–that allows for the unfettered movement of information inside a company. Gates writes that “The most meaningful way to differentiate your company from your competition … is to do an outstanding job with information. How you gather, manage, and use information will determine whether you win or lose.“

The book is peppered with examples of companies that have already successfully engineered information networks to manage inventory, sales, and customer relationships better. The examples run from Coca-Cola’s ability to download sales data from vending machines to Microsoft’s own internal practices, such as its reliance on e-mail for company-wide communication and the conversion of most paper processes to digital ones (an assertion that seems somewhat at odds with the now-infamous “by hand on sheets of paper” method of tracking profits that was revealed during Microsoft’s antitrust trial).

While Gates breaks no new ground–dozens of authors have been writing about competing on a digital playing field for some time, among them Carl Shapiro and Hal Varian in Information Rules and Patricia Seybold in Customers.com–businesses that want a wakeup call may find this book a ringer. With excerpts in Time magazine, a dedicated Web site, and an all-out media assault, Microsoft is working hard to push Business @ the Speed of Thought into the national dialogue, and for many it will be difficult to see the book as anything but a finely tuned marketing campaign for the forthcoming versions of Windows NT and MS Office. Nevertheless, as Gates has shown time and time again, him, Microsoft, and perhaps even this book you may ignore at your own peril. –Harry C. Edwards

From Booklist
There’s a companion Web site , and the back cover carries the message that Gates is donating his share of proceeds to charity. See also Clark’s Netscape Time, p.1450. Bonnie Smothers

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Editorial Reviews

Review

Advanced praise for Creative Intelligence—

“Organizations will not be in the phone book five to seven years fromnow unless they understand the significance of creativity and creativeleadership. Rowe’s useful and readable book provides rich insightsabout how creativity affects the bottom line.”

—Warren Bennis, Distinguished Professor and co-author of Geeks andGeezers, Harvard Press

“In Creative Intelligence, Alan Rowe makes a compelling case thatcreativity is essential for success in today’s complex, rapidlychanging world, and that all of us can discover and unlock our creativepotential. He presents a clear and practical roadmap for how we canunderstand, measure, and apply our creative capabilities. Moreover, Roweshows how leaders can develop creative talent and support creativitythroughout their organizations. This book is a must read for anyoneseeking creative solutions to life’s difficult and messy problems.”

—Tom Cummings, University of Southern California School of Management

“Creative Intelligence convinces you that you do possess creativity. Itshows you how to determine the types you have, and encourages you to dosomething with your talents.”

—Gerald Nadler, IBM Chair Emeritus in EngineeringManagement, University of Southern California, and co-author of thebestselling Breakthrough Thinking

“Like passion, creativity is highly prized in people and companies, yetso difficult to manufacture. Creative Intelligence shows how both peopleand companies can harness creativity as a competitive advantage to getto their goals.”

—Louis Columbus, Sr. Analyst, AMR Research

“Alan Rowe makes an important contribution to our understanding ofhuman creativity in the most comprehensive book yet written on thissubject. He offers a powerful new instrument for measuring creativeintelligence and provides penetrating and provocative insights on howeducation can be reformed to produce more creative individuals, and howorganizations can position themselves to tap the creative potential ofall their employees.”

—Dr. Burt Nanus, co-author, with Warren Bennis, ofLeaders: Strategies for Taking Charge; author ofStrategies for Taking Charge, Visionary Leadership, andLeaders Who Make a Difference

“This book is an extraordinary effort that will challenge people to become’all that they can be.’ Most people can make significant contributionsif they recognize their potential. Our society is changing rapidlyand creative approaches to education are needed to maintain our competitiveposition in the world.”

—Dr. Robert R. Dockson, Former CEO and Chairman, CalFed, Inc.

“After a very successful career in industry and education, Alan Rowehas provided us with a roadmap to understanding creativity. His examplesclearly show how we can enhance our lives and make the world abetter place in which to live. He has produced an important work that ishighly readable and extremely useful. He demonstrates how we can alllearn how to use our creative ability to assure human progress. This is abook that I would recommend to business executives, educators, organizationleaders and anyone interested in enhancing their own lives.”

—Stephen BollenbachCEO, Hilton Corporation

“Organizations will not be in the phone book five to seven years from now unless they understand the significance of creativity and creative leadership. Rowe-s useful and readable book provides rich insights about how creativity affects the bottom line.”
-Warren Bennis, Distinguished Professor and co-author of Geeks and Geezers, Harvard Press

“In Creative Intelligence, Alan Rowe makes a compelling case that creativity is essential for success in today-s complex, rapidly changing world, and that all of us can discover and unlock our creative potential. He presents a clear and practical roadmap for how we can understand, measure, and apply our creative capabilities. Moreover, Rowe shows how leaders can develop creative talent and support creativity throughout their organizations. This book is a must read for anyone seeking creative solutions to life-s difficult and messy problems.”
-Tom Cummings, University of Southern California School of Management

“Creative Intelligence convinces you that you do possess creativity. It shows you how to determine the types you have, and encourages you to do something with your talents.”
-Gerald Nadler, IBM Chair Emeritus in Engineering Management, University of Southern California, and co-author of the bestselling Breakthrough Thinking

Now-s the time to tap your hidden creativity, and unleash more of it in the people around you. One book will show you how-Creative Intelligence. Begin by evaluating yourself with the world-s most advanced psychological test for assessing creativity. Discover your strengths. Uncover your potential. Then, learn from the world-s most creative individuals as you transform your potential into reality.

Along the way, you-ll discover techniques for strengthening your intuition and your imagination…your receptiveness to innovation…even your ability to inspire.

Creativity is power. Take that power into your hands with Creative Intelligence.

How creative are you? How can you be more creative? Alan J. Rowe draws on the latest research to help you understand creativity, identify it, measure it, promote it, and apply it more effectively.

Rowe introduces four types of creativity: intuition, innovation, imagination, and inspirational leadership. Next, he presents the Creative Potential Profile, a systematic test for measuring creative potential. This test instrument is an outgrowth of the highly successful Decision Style Inventory that has been adopted by the Irish Management Institute and other leading organizations.

Discover what creative people have in common, and learn powerful strategies for tapping into your hidden creative potential. See how most organizations suppress creativity, and discover start-to-finish strategies for attracting more creative people and unleashing the creativity of the people you-re already working with.

The heart of creativity: What creativity really is…and how it differs from general intelligence.

What-s your creative style? Discovering your personal mix of intuition, innovation, imagination, and inspiration.

Making the most of your personal creativity: Specific techniques for becoming a more successful problem solver.

Unleashing creativity in business and education: Promoting creativity throughout any organization.

Kindle Edition
edition.

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Editorial Reviews

Corporate Governance and Chairmanship: A Personal View, presents a practical guide to the way in which companies should operate. The author presents these two interrelated themes and explains how corporate governance does influence the overall structure and operation of businesses and organizations.

About the Author
Adrian Cadbury is Chancellor of the University of Aston. From 1969-74 he was Deputy Chairman and Managing Director of Cadbury Schweppes before becoming Chairman in 1975. In 1992 he chaired the committee, sponsored by the Bank of England, whose Report on the Financial Aspects of Corporate Governance (commonly known as the ‘Cadbury Report’) put issues of corporate governance on the map. Amongst many positions held, he has been Director of the Bank of England (1970-94); Director of IBM UK Ltd (1975-94); Director of the National Exhibition Centre (1989-present); Chairman of the West Midlands Economic Planning Council (1967-70); Chairman of the Economic and Financial Policy Committee (1974-80); and Chairman of Promotion of Non-Executive Directors (1984-present). He was made a Freeman of the City of Birmingham in 1982 and was High Sheriff of the West Midlands from 1994-5.

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Editorial Reviews

Review
“…for any first-timer, it’s pretty much a must…an invaluable resource…well worth the money if you’re planning on opening your own place” (Class, April 2003)

Only book available combining coverage of bar operations management and mixology.
* Expanded sections on theft, service, staffing, liability, budgeting, and cost control.
* New sections on gaming operations and safe serving, plus an increased emphasis on wine and beer in food and beverage operations.
* All-new photographs and line illustrations.

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Editorial Reviews

From Publishers Weekly
The authors, affiliated with the University of Colorado, offer a step-by-step program for employers hoping to retain employees and give them new skills. Companies must face three eventualities some people will resign; hiring errors are inevitable; high performers can become poor performers. Employers should understand the corporation’s goals to evaluate staff, and implement policies to retain the most talented workers. The authors provide a detailed examination of legal and other issues around terminating employees.

Copyright 2001 Cahners Business Information, Inc.

The economy may be ascending to new heights or in a downward spiral. But no matter what the state of the economy, managers must focus their attention on the flow of employees through their organizations and how those employees perform on the job.

Written by Robert Levin and Joseph Rosse–the authors of the acclaimed book High-Impact Hiring–Talent Flow shows how to develop a strategic approach that will give any organization a competitive advantage by helping it increase performance, reduce counterproductive behavior, and improve retention of top-level performers.

Talent Flow offers managers clear-cut advice for keeping employees who consistently deliver high performance and directions for managing (and if necessary, terminating) those who deliver poor performance. Using the same winning formula that made High-Impact Hiring such a success, the authors take a scientifically researched approach to create this highly readable and practical resource.

Throughout Talent Flow, Levin and Rosse show how to deal effectively with complex issues such as performance, satisfaction, and retention in ways that will ultimately benefit both the organization and the people within it.”

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Editorial Reviews

From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips’, the world’s leading experts on ROI strategy, distill their years of experience and research into proven tools for determining the value of any project before, during, and after implementation. They present a comprehensive method for measuring the hard-to-measure, and placing monetary value on the hard-to-value. They even show how to measure and place value on “intangible” qualities like leadership, creativity, customer loyalty, employee engagement, and more. Developed in an easy-to-read format and fortified with case studies, checklists, tips, and tools, this work clarifies and resolves the mystery surrounding the allocation of monetary value. It gives change agents everything they need to provid e detailed evaluations of the potential and actual financial ben efits of any project or program.

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Editorial Reviews

With the rapidly growing importance of sustainability and corporate responsibility in a globalised world, management schools are increasingly integrating long-term economic, environmental and social issues into their teaching and research. Climate change, poverty, labour standards and human rights are among the many topics that future decision-makers will need to face in their careers. Business education needs to reflect this new reality and provide a broadened understanding of value creation in order to create economic capital while developing social and preserving natural capital. Many sustainability trends also offer interesting new business opportunities that are ripe for entrepreneurial thinking.

Case studies can be important tools for creating learning processes on different levels students are forced to struggle with exactly the kinds of decisions and dilemmas managers confront every day. In this reflection of reality, the values and goals of the student are systematically challenged. This can be especially valuable in the context of sustainability and strategy organisations are now continually forced to value the different aspects of sustainability and their interrelations: How do social issues impact the economic bottom line? How can an environmentally sound strategy create a positive impact on employee motivation and thus have measurable impact on economic performance? What comes first and why?

But excellent case studies for management education in the field of sustainability, management and strategy are rare. This innovative collection has been produced to fill this gap. It is based on the winning cases of an annual competition organised by oikos the international Student Organization for Sustainable Economics and Management. So what makes an excellent case in sustainability management? These cases have been highly praised because they provide excellent learning opportunities, tell engaging stories, deal with recent situations, include quotations from key actors, are thought-provoking and controversial, require decision-making, provide clear take-aways and are all supported by teaching guidance and comprehensive teaching notes available to faculty (details of where to download these free of charge can be found inside the book).

These cases explore both the opportunities and pitfalls companies and NGOs face in targeting sustainability issues and how their values and core assumptions impact their business strategies. They deal with a myriad of issues including supply chain management, stakeholder dialogue, social entrepreneurship, sustainable marketing, ethics, governance, the business case for sustainability, partnerships, purchasing and climate change.

About the Author

Jost Hamschmidt is a Lecturer at the University of St Gallen and Managing Director of oikos Foundation, St Gallen, Switzerland. He received a master in Business Administration from the Universitiy of Kassel (Germany), a BA in Technology Management from the University of St Etienne (France) and holds a PhD in Environmental Management from the University of St Gallen. In April 2002 he became Managing Director of the oikos Foundation, an international reference point for sustainability research and teaching in Business Education. His areas of interest include NGO management, sustainability, entrepreneurship and strategy. In 2001/2002 he was a post-doc visiting fellow at the Haas School of Business, University of California, Berkeley and for the fall term 2007/08 he has been invited as a visiting scholar at Harvard Business School (USA). He is married to Dr Monika Kurath and a father of two children.

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Editorial Reviews

From Booklist
The CEO of Steiner Sports Marketing has rubbed elbows with some of the biggest names in sports. Here he advises readers to use these superstars’ strategies to achieve success in the business world. He offers 10 principles of leadership, strategy, planning, and success: start with a road map; find your niche; wake up nervous; know your purpose; go the extra mile; realize that you never know where you might wind up; get focused; know that nothing changes if nothing changes; understand it’s not what happens, it’s what you do; and see success as a habit. The book includes 50 photographs of athletes and coaches, and while some of the advice is sound enough, the quotes tend toward the forgettable utterances that occur when athletes have microphones shoved in their faces after a game. George Cohen
Copyright © American Library Association. All rights reserved

“Brandon thinks outside the box. He doesn’t wait for opportunity, he creates it.”

-Mark Messier

“Nobody ever goes into Brandon’s office - it’s too crowded.”

-Yogi Berra

“What it takes to win in sports and business are similar. Brandon brings this to light in this wonderful book.”

-Franco Harris

As CEO of Steiner Sports Marketing Inc., Brandon Steiner has worked with some of the greatest athletes, coaches and managers in sports. While collecting their personal stories and anecdotes, he has accumulated a wealth of expert knowledge on the enduring principles of leadership, strategy, planning and success.

In The Business Playbook, he combines his own proven business philosophy with their leadership lessons, distilling the experience of some of the sports world’s biggest names into solid, practical business principles anyone can use to be more successful in business. Steiner applied these same principles and strategies to his own business and has grown his company from a $4,000 investment into a $35 million powerhouse. Here’s your chance to take lessons from some of the top sports champions in the world!

Through the larger than life feats of some of the greatest athletes, coaches and managers in sports, Brandon Steiner illustrates how to apply the strategies of the superstars to propel your business to success, citing examples from:

• Michael Jordan
• Pat Riley
• Muhammad Ali
• Wayne Gretzky
• Tiger Woods
• Joe Namath
• Tommy Lasorda
• Cal Ripken Jr.
• Bill Walton
• Mia Hamm
• Jason Kidd
• Billie Jean King
• And many more…

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