Keeping the People Who Keep You in Business: 24 Ways to Hang on to Your Most Valuable Talent: F. Leigh Branham

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Editorial Reviews

Today’s worker shortage is painful enough, but compounded by other employment realities–resignations on short notice, sudden disappearances by new hires, through-the-roof recruitment costs, associated customer and staff disruptions–it’s enough to make anyone handling personnel feel as if they’re in a war. That’s exactly the premise advanced by employee-retention specialist Leigh Branham, whose Keeping the People Who Keep You in Business offers a very workable plan for victory in a workforce battle with no immediate end in sight. It details 24 Retention Practices that Branham developed and organized around the principles of attracting (”be a company that people want to work for”), selecting (”select the right people in the first place”), integrating (”get them off to a great start”) and coaching (”coach and reward to sustain commitment”). Each, from “Adopt a ‘Give-and-Get-Back’ Philosophy” to “Have More Fun,” recommends specific programs to help achieve its stated goal, and offers real-life examples of these activities in action at both megacorporations like Charles Schwab and Mirage Resorts and smaller firms including a Charlotte, North Carolina, print shop and a San Francisco architectural firm. “Reducing turnover takes commitment,” as Branham says, and this book includes a useful collection of techniques and tools that actually could make it happen. –Howard Rothman

Review
“A ’survival manual’ for the talent wars.” — Joe Bosch, Chief People Officer, Pizza Hut, Inc.

“A must-read for all leaders in today’s competitive business climate.” — Phil Mooney, Vice President, Human Resources, Lanier Clothes, An Oxford Industry

“Companies that want to become employers of choice and succeed in tomorrow’s fiercely competive marketplace would do well to apply his commonsense principles.” — T. Dallas Kneale, Director, Compensation & Benefits, H&R Block

“I thought we had done everything possible—until I read Keeping the People Who Keep You in Business.” — T.J. Rodgers, President & CEO, Cypress Semiconductor Corporation

“The checklists, questionnaires, and sample action plans are useful tools that will make every manager’s life easier.” — Vincent J. Amen, Vice President, Public Programs, Franklin Covey

….an excellent practical analysis of effective recruitment and retention practices.” — The Journal of Applied Management and Entrepreneurship

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